Returns & Exchanges
At Atmos Kuala Lumpur, we strive for complete satisfaction with every streetwear purchase, offering a 7-day return period for items in original, unworn condition. Please note that limited-release sneakers and raffle items are considered final sale and are not eligible for exchange or refund.
Initiate Your Request
Log in to your account and navigate to your order history to submit a return request or contact our customer support team within 7 days of receiving your delivery.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, accessories, and the original shoebox are included and undamaged.
Ship to Warehouse
Affix the provided return label or ship the package via a trackable courier service to our Kuala Lumpur processing center, keeping your tracking number for reference.
Inspection and Refund
Once our quality control team verifies the condition of the returned goods, your refund or exchange will be processed within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing